Printer Offline
Printer Setup
Scanner Setup
Diagnostic
Support Home
Business Support


Setup Printer and Scanner
Printer is not printing.
Fix Printer and Scanner issues.
Connect Printer to Computer.
Fix Printer Offline fast.
Connect Scanner to PC.
Step-by-step help for printer & scanner
123 Printer Setup. Printer not Working? Get Expert help.


How to Scan a Document to Your Computer, iPhone, or Android
You can easily scan a document to your computer, iPhone, or Android device using built-in tools or a connected scanner. On Windows PCs and Macs, use a scanner or printer with a built-in scanner along with the Scan app, Preview, or Image Capture. iPhone users can scan directly from the Notes app, while Android users can scan with Google Drive. Scanning is quick, simple, and lets you save, share, or print documents anytime—making document management faster and more convenient.
How to Scan from printer to Computer (Windows 10/11)? Step by Step guidance
Easy steps to scan documents from printer to Computer or Laptop: To initiate a "scan to computer" function follow our step-by-step guidance to scan using your computer.
Place your document face-down on the scanner bed. Ensure the scanner is powered on and connected to your computer.
Click the Start button (Windows logo in the bottom-left corner).
Search for “Fax and Scan” in the search bar and select Windows Fax and Scan from the results.
In the Fax and Scan window, click New Scan in the upper-left corner.
Confirm your scanner: If the wrong device is listed, click Change… and select your scanner.
Select a document profile (e.g., Document or Photo) from the “Profile” dropdown.
Choose color settings (Color or Black & White) under “Color format.”
Pick a file type (PDF recommended for documents, JPG for photos) from the “File type” dropdown.
Adjust additional settings like resolution or page size, if needed.
Click Preview to check alignment. Reposition your paper if it looks crooked or cut off.
Click Scan to begin scanning.
Find your scanned file: Open File Explorer → go to Documents → open Scanned Documents folder.


How to Scan from Printer to Computer on Mac – Step by Step
To scan on a Mac, go to System Settings (or System Preferences) > Printers & Scanners, select your printer or scanner, and click Open Scanner. In the scan window, choose your document size, save location, and color or grayscale options, then click Show Details if you want more settings. Place your document on the scanner glass or feeder and hit the Scan button to save it directly to your Mac computer.
Step-by-Step Instruction
Place your document face-down on the scanner bed. Make sure your scanner is powered on and connected to your Mac.
Click the Apple logo in the top-left corner of your screen to open the drop-down menu.
Select System Preferences (first option in the list).
Choose Printers & Scanners from the settings menu.
In the left panel, select your scanner or printer.
Click the Scan tab at the top of the window.
Select Open Scanner… from the options.
Click Show Details in the lower-right corner to expand more scan settings.
Choose a file format (PDF recommended for documents, JPEG for images) from the “Format” dropdown.
Select a color option (e.g., Black & White or Color) from the “Kind” menu.
Pick a save location (e.g., Desktop or Documents) from the “Save To” dropdown.
Adjust additional settings like resolution, orientation, or size if necessary.
Click Scan in the bottom-right corner. Your scanned file will be saved in the location you selected.
How to Scan a Document Using iPhone?
Step by step guide to scan document with iPhone
Open the Notes app – Tap the yellow Notes icon on your iPhone.
Start a new note – Tap the New Note icon in the bottom-right corner. If Notes opens to a saved note, tap < Notes in the top-left and then create a new note.
Tap the “+” button – At the bottom of the screen, tap the plus (+) icon to open options.
Choose “Scan Documents” – Select this option from the menu that appears.
Align your document – Place your paper on a flat surface, center it in the camera view, and hold your phone steady.
Capture the scan – Tap the white Capture button (or let auto-scan detect it).
Adjust the scan – Drag the corner handles to crop the document, tap Keep Scan to confirm, or Retake if you’re not satisfied.
Save the scan – Tap Save in the bottom-right corner to store your scanned page(s) in Notes.
Export as PDF – Tap the Share button in the top-right corner, scroll the bottom row, and select Create PDF.
Finalize and save – Tap Done, then choose Save File To….
Choose storage – Select iCloud Drive or another cloud storage location, then tap Add in the top-right corner. Your scanned document will now be backed up as a PDF.


Scan Document Using Phone
Open Google Drive – Launch the Google Drive app (triangle icon in blue, green, and yellow) and sign in with your Google account.
Select a Folder – Choose the folder where you want to save your scanned document.
Tap the “+” Button – Located at the bottom-right corner of your screen, this opens a pop-up menu.
Choose “Scan” – Select the camera-shaped “Scan” option to open your phone’s camera.
Capture Your Document – Place your document flat and centered on the screen, then press and hold the blue “Capture” button to scan it.
Adjust and Crop – Drag the edge markers to crop your scan. You can also change color settings from the top-right menu.
Save Your Scan – Tap the checkmark in the bottom-right corner to save. Use the “+” option to scan multiple pages into a single PDF.
Download Your Document – After saving, tap on your scanned file’s thumbnail and select Download to save the PDF to your phone.
Frequently Asked Questions
HP printer not scanning to computer?
If your HP printer is not scanning to your computer, the issue is usually related to connection, drivers, or software setup. To fix it quickly, make sure your printer and PC are connected to the same Wi-Fi or via USB, restart both devices, and install the latest HP Smart App or Full Feature Software from 123.hp.com. Use HP Scan on Windows or HP Easy Scan on Mac for smooth scanning, and if problems continue, run the HP Print and Scan Doctor to automatically detect and resolve errors. Also, check your printer’s control panel to ensure “Scan to Computer” is enabled. This step-by-step solution will help you scan documents easily and keep your HP printer working without errors.
Cannot scan documents to Windows 10/11 – what to do?
If you cannot scan documents to Windows 10 or Windows 11 with any printer, first check that your printer is turned on, properly connected via USB or the same Wi-Fi network, and then restart both the printer and computer. Install or update the latest printer drivers and scanning software from the manufacturer’s official website, then try scanning using built-in tools like Windows Fax and Scan or the printer’s scan utility. If scanning still doesn’t work, run the manufacturer’s troubleshooting tool (e.g., HP Print and Scan Doctor, Epson Scan Utility, Canon IJ Scan Utility) to auto-detect and fix problems. Also, ensure “Scan to Computer” is enabled in your printer settings and confirm that firewall or antivirus software isn’t blocking the scan function. This simple process works for most printers to resolve scanning issues on Windows 10/11.
What is 123hp/setup scanner?
123 hp com (also searched as 123hp/setup scanner or 123.hp/setup scanner) is the official HP scanner setup page where you can download the latest drivers and software for your HP printer and scanner. It helps you to fix scanner issue.
What is hp.com 123/setup?
123.hp.com/setup (also searched as hp.com 123/setup, hp com 123 setup) is HP’s official printer setup page for installing new printers. From there, you can download the HP drivers and software for your printer model, and follow step-by-step instructions to connect your Printer to Computer and other devices via Wi-Fi, USB, or Ethernet.
HP printer not scanning to computer?
Fix HP printer won’t scan to computer by visiting HP printer official website 123.hp.com/setup to download the official HP Smart app, install updated drivers, and follow easy setup steps. You can quickly connect your scanner and resolve scanning problems.
What Type of Query Do You Have?
How do I scan a document from my printer to my computer (Windows/Mac)?
How to set up HP or Brother printer to scan (123.hp.com setup included)?
Why is my printer scanner not working or not connecting (wired/wireless)?
How to fix “Scanner not detected” or “Printer works but won’t scan” on Windows 10/11 or Mac?
Where to find and enable printer & scanner settings on my computer?
How do I scan and upload documents or scan to email from my printer?
How do I reset or troubleshoot a scanner that won’t scan?
If you need help scanning documents to your computer, setting up an HP or Brother printer, fixing scanner connection issues, or troubleshooting wireless setup, our experts are here to assist you. We provide step-by-step guidance to install your printer, check Wi-Fi settings, and quickly resolve problems like “scanner not detected” or “printer works but won’t scan.” Get professional printer support for Windows, Mac, and Wi-Fi printers—fast and hassle-free.
Disclaimer
Users are advised to read the disclaimer carefully and thoroughly. Smartdevicesassistance provides general information and troubleshooting guidance for devices such as Printers, Extenders, Google Home, Arlo, and Alexa. The content on this website is for knowledge and educational purposes only, and we are not affiliated with, endorsed by, or connected to any specific brand, company, associate program, or affiliate advertising network. All product names, trademarks, and logos mentioned are the property of their respective owners and are used here strictly for reference. We do not promote, sell, or advertise any product, software, or brand, nor do we provide external links. If any third-party link appears unintentionally, please inform us so we can remove it promptly. Smartdevicesassistance is not responsible for external content or third-party resources.
SmartDevicesAssistance offers free step-by-step guides for printer setup, driver installation, connectivity fixes, and troubleshooting common printing errors. We are not affiliated with any printer brand.
Contact Us
macjeffus43@gmail.com 817 Midas Ln Alvin, TX 43231
+1-726-888-5202
© 2025. All rights reserved.